Legal Notice

Disclosure obligations pursuant to § 5 E-Commerce Act, § 14 Austrian Commercial Code, § 63 Trade Regulation Act, and disclosure requirements pursuant to § 25 Media Act.

Stoff’n e.U. DI Sebastian Reindl Edt 4, 5205 Schleedorf, Austria

Business licenses: Trade, Food Production

Tel.: 004366475093604 E-Mail: office@stoffn.at

Supervisory/Trade Authority: District Authority Salzburg-Umgebung


EU Dispute Resolution

In accordance with the Regulation on Online Dispute Resolution in Consumer Matters (ODR Regulation), we wish to inform you about the Online Dispute Resolution platform (OS platform). Consumers have the option of submitting complaints to the Online Dispute Resolution platform of the European Commission at http://ec.europa.eu/odr?tid=221132973. The contact details required for this can be found in our legal notice above.

We would however like to point out that we are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.


Liability for Content on this Website

We continuously develop the content of this website and strive to provide correct and up-to-date information. Unfortunately, we cannot accept liability for the accuracy of all content on this website, particularly for content provided by third parties.

If you notice any problematic or unlawful content, please contact us immediately — you will find the contact details in the legal notice.


Liability for Links on this Website

Our website contains links to other websites for whose content we are not responsible. Pursuant to § 17 ECG, we bear no liability for linked websites, as we had and have no knowledge of any unlawful activities, have not noticed any such unlawfulness to date, and would remove links immediately upon becoming aware of any unlawfulness.

If you notice any unlawful links on our website, please contact us — you will find the contact details in the legal notice.


Copyright Notice

All content on this website (images, photos, texts, videos) is subject to copyright. Where necessary, we will pursue legal action against the unauthorized use of any parts of our site’s content.


Image Credits

The images, photos, and graphics on this website are protected by copyright.

Image rights belong to the following photographers and companies:

Photographer: Lisa Reindl, Sebastian Reindl


Privacy Policy

Data Protection

We have written this privacy policy (version 07.09.2020-221132973) to explain to you, in accordance with the requirements of the General Data Protection Regulation (EU) 2016/679, what information we collect, how we use data, and what choices you have as a visitor to this website.

Unfortunately, these explanations are technical by nature, but we have endeavored to describe the most important things as simply and clearly as possible.


Automatic Data Storage

When you visit websites today, certain information is automatically created and stored — this also applies to this website.

When you visit our website as you are doing right now, our web server (the computer on which this website is stored) automatically saves data such as:

  • The address (URL) of the page accessed
  • Browser and browser version
  • The operating system used
  • The address (URL) of the previously visited page (referrer URL)
  • The hostname and IP address of the device used to access the site
  • Date and time

in files (web server log files).

Web server log files are generally stored for two weeks and then automatically deleted. We do not share this data, but cannot exclude the possibility that it may be viewed in the event of unlawful behavior.


Cookies

Our website uses HTTP cookies to store user-specific data. Below we explain what cookies are and why they are used, to help you better understand the following privacy policy.

What exactly are cookies?

Whenever you browse the internet, you use a browser. Well-known browsers include Chrome, Safari, Firefox, Internet Explorer, and Microsoft Edge. Most websites store small text files in your browser. These files are called cookies.

One thing is undeniable: cookies are genuinely useful little helpers. Almost all websites use cookies — more specifically, HTTP cookies, as there are also other types of cookies for other areas of application. HTTP cookies are small files stored on your computer by our website. These cookie files are automatically placed in the cookie folder, essentially the “brain” of your browser. A cookie consists of a name and a value. When defining a cookie, one or more attributes must also be specified.

Cookies store certain user data, such as language or personal page settings. When you return to our site, your browser transmits the “user-related” information back to our site. Thanks to cookies, our website knows who you are and offers you the settings you are used to. In some browsers, each cookie has its own file; in others, such as Firefox, all cookies are stored in a single file.

There are both first-party and third-party cookies. First-party cookies are created directly by our site; third-party cookies are created by partner websites (e.g., Google Analytics). Each cookie must be assessed individually, as each stores different data. The expiry time of a cookie also varies from a few minutes to a few years. Cookies are not software programs and do not contain viruses, trojans, or other “malware.” Cookies also cannot access information on your PC.

Example cookie data:

  • Name: _ga
  • Value: GA1.2.1326744211.152221132973-6
  • Purpose: Distinguishing website visitors
  • Expiry: after 2 years

Minimum sizes a browser should be able to support:

  • At least 4096 bytes per cookie
  • At least 50 cookies per domain
  • At least 3000 cookies in total

What types of cookies are there?

The specific cookies we use depend on the services used and are clarified in the following sections of this privacy policy. Here we would like to briefly outline the different types of HTTP cookies.

Four types of cookies can be distinguished:

Essential cookies — These cookies are necessary to ensure the basic functions of the website. For example, these cookies are needed when a user places a product in the shopping cart, continues browsing other pages, and only proceeds to checkout later. These cookies ensure the shopping cart is not deleted even if the user closes their browser window.

Functional cookies — These cookies collect information about user behavior and whether the user receives any error messages. They are also used to measure the loading time and behavior of the website across different browsers.

Purpose-oriented cookies — These cookies improve user-friendliness. For example, entered locations, font sizes, or form data are saved.

Advertising cookies — Also known as targeting cookies, these are used to deliver individually tailored advertising to the user. This can be very practical — or very annoying.

Typically, when you first visit a website, you are asked which types of cookies you wish to allow. And of course, this decision is also stored in a cookie.

How can I delete cookies?

You decide whether and how you want to use cookies. Regardless of which service or website the cookies come from, you always have the option to delete, disable, or only partially allow cookies. For example, you can block third-party cookies but allow all other cookies.

If you want to find out which cookies are stored in your browser, change cookie settings, or delete cookies, you can find this in your browser settings:

  • Chrome: Delete, enable, and manage cookies in Chrome
  • Safari: Manage cookies and website data in Safari
  • Firefox: Delete cookies to remove data that websites have stored on your computer
  • Internet Explorer: Delete and manage cookies
  • Microsoft Edge: Delete and manage cookies

If you generally do not want any cookies, you can set your browser to always notify you when a cookie is about to be set. This way you can decide for each individual cookie whether to allow it or not. The procedure varies depending on the browser — best to search for instructions with a query like “delete cookies Chrome” or “disable cookies Chrome.”

What about my data privacy?

Since 2009, the so-called “Cookie Guidelines” have been in place, stipulating that storing cookies requires your consent. Within EU countries, however, the responses to these guidelines have varied considerably. In Austria, the guideline was implemented in § 96 Para. 3 of the Telecommunications Act (TKG).

For more information about cookies, including technical documentation, we recommend https://tools.ietf.org/html/rfc6265, the Request for Comments by the Internet Engineering Task Force (IETF) entitled “HTTP State Management Mechanism.”


Storage of Personal Data

Personal data you transmit to us electronically on this website — such as name, email address, postal address, or other personal information submitted via a form or blog comments — is used by us only for the stated purpose, stored securely, and not passed on to third parties, together with the time and IP address.

We therefore use your personal data only for communication with visitors who expressly wish to make contact, and for processing the services and products offered on this website. We do not share your personal data without consent, but cannot exclude the possibility of it being viewed in the event of unlawful behavior.

If you send us personal data by email — i.e., outside this website — we cannot guarantee secure transmission or the protection of your data. We recommend never sending confidential data unencrypted by email.


Rights under the General Data Protection Regulation

Under the provisions of the GDPR and the Austrian Data Protection Act (DSG), you are generally entitled to the following rights:

  • Right to rectification (Article 16 GDPR)
  • Right to erasure (“right to be forgotten”) (Article 17 GDPR)
  • Right to restriction of processing (Article 18 GDPR)
  • Right to notification — obligation to communicate in connection with the rectification or erasure of personal data or restriction of processing (Article 19 GDPR)
  • Right to data portability (Article 20 GDPR)
  • Right to object (Article 21 GDPR)
  • Right not to be subject to a decision based solely on automated processing — including profiling (Article 22 GDPR)

If you believe that the processing of your data violates data protection law or that your data protection rights have been infringed in any way, you can lodge a complaint with the supervisory authority, which in Austria is the Data Protection Authority, whose website you can find at https://www.dsb.gv.at/.


Analysis of Visitor Behavior

In the following privacy policy, we inform you whether and how we analyze data from your visit to this website. The analysis of the collected data is generally carried out anonymously, and we cannot draw conclusions about you personally from your behavior on this website.

You can find out more about how to object to this analysis of visit data in the following privacy policy.


TLS Encryption via HTTPS

We use HTTPS to transmit data securely over the internet (privacy by design, Article 25 Para. 1 GDPR). By using TLS (Transport Layer Security), an encryption protocol for secure data transmission over the internet, we can ensure the protection of confidential data. You can recognize the use of this data transmission security by the small padlock icon in the top left of your browser and the use of the HTTPS scheme (rather than HTTP) as part of our web address.


Google Maps Privacy Policy

We use Google Maps from Google Inc. on our website. For the European region, Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all Google services. Google Maps allows us to show you locations more effectively and thus better tailor our service to your needs. By using Google Maps, data is transmitted to Google and stored on Google servers. Below we explain in more detail what Google Maps is, why we use this Google service, what data is stored, and how you can prevent this.

What is Google Maps?

Google Maps is an internet mapping service by Google. With Google Maps, you can search online — via PC, tablet, or app — for precise locations of cities, attractions, accommodations, or businesses. When businesses are listed on Google My Business, additional information about the company is displayed alongside the location. To show directions, map sections of a location can be embedded into a website via HTML code. Google Maps shows the earth’s surface as a street map or aerial/satellite image. Thanks to Street View images and high-quality satellite imagery, very precise representations are possible.

Why do we use Google Maps on our website?

All our efforts on this site aim to provide you with a useful and meaningful experience. By integrating Google Maps, we can provide you with the most important information about various locations. You can see at a glance where our business is located. The directions always show you the best or fastest route to us — by car, public transport, on foot, or by bicycle. For us, providing Google Maps is part of our customer service.

What data does Google Maps store?

In order for Google Maps to provide its full service, the company must record and store data from you. This includes, among other things, the search terms entered, your IP address, and latitude/longitude coordinates. If you use the route planner function, your entered starting address is also stored. This data storage takes place on Google Maps’ websites. We can only inform you about this but have no influence over it. Since we have integrated Google Maps into our website, Google sets at least one cookie (name: NID) in your browser. This cookie stores data about your user behavior. Google uses this data primarily to optimize its own services and to provide you with individually tailored advertising.

The following cookie is set in your browser as a result of integrating Google Maps:

  • Name: NID
  • Value: 188=h26c1Ktha7fCQTx8rXgLyATyITJ221132973-5
  • Purpose: NID is used by Google to tailor ads to your Google search. The cookie helps Google “remember” your most frequently entered search queries or your previous interactions with ads, so you always receive customized advertisements. The cookie contains a unique ID that Google uses to collect your personal settings for advertising purposes.
  • Expiry: after 6 months

Note: We cannot guarantee completeness of the stored data listed above. Changes are never entirely ruled out, especially when it comes to cookies. To identify the NID cookie, a dedicated test page was created on which only Google Maps was embedded.

How long and where is the data stored?

Google servers are located in data centers around the world. Most servers are located in America, which means your data is also stored predominantly in the USA. You can find out exactly where Google’s data centers are located at: https://www.google.com/about/datacenters/inside/locations/?hl=de

Google distributes data across various storage media. This makes data faster to retrieve and better protected against manipulation attempts. Each data center also has special emergency programs — if, for example, there are problems with Google hardware or a natural disaster takes servers offline, data remains well protected.

Google stores some data for a fixed period. For other data, Google only offers the option to delete it manually. Google also anonymizes information (such as advertising data) in server logs by deleting part of the IP address and cookie information after 9 or 18 months.

How can I delete my data or prevent data storage?

With the automatic deletion function for location and activity data introduced in 2019, location and web/app activity information is stored for either 3 or 18 months — depending on your choice — and then deleted. You can also manually delete this data from your history via your Google account at any time. If you want to prevent location tracking entirely, you must pause the “Web & App Activity” section in your Google account. Click on “Data & Personalization” and then on “Activity controls.” Here you can turn activities on or off.

In your browser, you can also disable, delete, or manage individual cookies. The procedure varies depending on the browser. Instructions for managing cookies in your browser:

  • Chrome, Safari, Firefox, Internet Explorer, Microsoft Edge: see respective browser support pages

If you generally do not want any cookies, you can set your browser to always notify you when a cookie is about to be set, allowing you to decide on each one individually.

Google is an active participant in the EU-U.S. Privacy Shield Framework, which governs the correct and secure transfer of personal data. More information can be found at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI. For more information about Google’s data processing, we recommend the company’s own privacy policy at https://policies.google.com/privacy?hl=de.


Google Fonts Privacy Policy

Our website uses Google Fonts from Google Inc. For the European region, Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all Google services.

You do not need to log in or provide a password to use Google Fonts. No cookies are stored in your browser either. The files (CSS, fonts) are requested via the Google domains fonts.googleapis.com and fonts.gstatic.com. According to Google, requests for CSS and fonts are entirely separate from all other Google services. If you have a Google account, you need not worry about your Google account data being transmitted to Google while using Google Fonts. Google records the use of CSS and the fonts used and stores this data securely.

What are Google Fonts?

Google Fonts (formerly Google Web Fonts) is a directory of over 800 fonts that Google provides free of charge to its users. Many of these fonts are published under the SIL Open Font License, while others are published under the Apache License — both are free software licenses.

Why do we use Google Fonts on our website?

With Google Fonts, we can use fonts on our website without having to upload them to our own server. Google Fonts is an important building block for maintaining the quality of our website. All Google fonts are automatically optimized for the web, saving data volume — a major advantage especially for use on mobile devices. When you visit our site, the small file size ensures fast loading times. Furthermore, Google Fonts are secure web fonts. Different rendering systems in various browsers, operating systems, and mobile devices can lead to errors that may partially distort text or entire web pages. Thanks to Google’s fast Content Delivery Network (CDN), there are no cross-platform issues with Google Fonts. Google Fonts supports all common browsers (Chrome, Firefox, Safari, Opera) and works reliably on most modern mobile operating systems, including Android 2.2+ and iOS 4.2+. We use Google Fonts to present our entire online service as beautifully and consistently as possible.

What data does Google store?

When you visit our website, the fonts are loaded via a Google server. This external call transmits data to Google’s servers, allowing Google to recognize that your IP address has visited our website. The Google Fonts API was developed to reduce the use, storage, and collection of end-user data to what is necessary for the proper provision of fonts. Google stores CSS and font requests securely and is thus protected. Based on usage figures collected, Google can determine how well individual fonts are received. Google publishes these results on internal analytics pages such as Google Analytics. Google also uses data from its own web crawler to determine which websites use Google fonts. This data is published in Google Fonts’ BigQuery database.

Note that with every Google Fonts request, information such as language settings, IP address, browser version, browser screen resolution, and browser name is also automatically transmitted to Google servers. Whether this data is also stored is not clearly determinable and is not explicitly communicated by Google.

How long and where is the data stored?

Google stores CSS asset requests for one day on its servers, which are located mainly outside the EU. This allows us to use fonts via a Google stylesheet. Font files are stored at Google for one year, with the aim of fundamentally improving website loading times. When millions of websites reference the same fonts, they are cached after the first visit and appear immediately on all other websites visited later. Google occasionally updates font files to reduce file size, increase language coverage, and improve design.

How can I delete my data or prevent data storage?

Data that Google stores for one day or one year cannot simply be deleted. Data is automatically transmitted to Google when a page is accessed. To delete this data early, you must contact Google Support at https://support.google.com/?hl=de&tid=221132973. In this case, data storage can only be prevented by not visiting our website.

Unlike other web fonts, Google gives us unrestricted access to all fonts. More about Google Fonts and further questions can be found at https://developers.google.com/fonts/faq?tid=221132973.


Google Fonts Local Privacy Policy

On our website we use Google Fonts from Google Inc., with Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) responsible for the European region. We have integrated the Google fonts locally — i.e., on our web server, not on Google’s servers. This means there is no connection to Google servers and therefore no data transfer or storage.


Google Analytics Privacy Policy

We use the analytics tracking tool Google Analytics (GA) from the American company Google Inc. on our website. For the European region, Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all Google services. Google Analytics collects data about your actions on our website. When you click a link, for example, this action is stored in a cookie and sent to Google Analytics. The reports we receive from Google Analytics help us better adapt our website and service to your needs. Below we go into more detail about the tracking tool and inform you in particular about what data is stored and how you can prevent this.

What is Google Analytics?

Google Analytics is a tracking tool used for traffic analysis of our website. A tracking code is built into the code of our website to enable Google Analytics to function. When you visit our website, this code records various actions you perform on the site. Once you leave our website, this data is sent to and stored on Google Analytics servers.

Google processes the data and we receive reports on your user behavior. These may include the following types of reports:

  • Audience reports: These help us better understand our users and know more precisely who is interested in our services.
  • Display reports: These allow us to more easily analyze and improve our online advertising.
  • Acquisition reports: These provide helpful information about how we can attract more people to our service.
  • Behavior reports: These show how you interact with our website — we can trace the path you take on our site and which links you click.
  • Conversion reports: A conversion occurs when you take a desired action as a result of a marketing message — for example, going from being a website visitor to becoming a buyer or newsletter subscriber. These reports tell us more about how our marketing measures resonate with you, with the aim of increasing our conversion rate.
  • Real-time reports: These let us know immediately what is happening on our website at any given moment — for example, how many users are currently reading this text.

Why do we use Google Analytics on our website?

Our goal with this website is clear: to offer you the best possible service. The statistics and data from Google Analytics help us achieve this goal. The statistically evaluated data gives us a clear picture of the strengths and weaknesses of our website — allowing us to optimize it so it can be found more easily by interested people on Google, and to better understand you as a visitor. We know precisely what we need to improve on our website. The data also helps us carry out our advertising and marketing measures more individually and cost-effectively — after all, it only makes sense to show our products and services to people who are interested in them.

What data does Google Analytics store?

Google Analytics uses a tracking code to create a random, unique ID linked to your browser cookie. This is how Google Analytics recognizes you as a new user. The next time you visit our site, you are recognized as a “returning” user. All collected data is stored together with this user ID, making it possible to evaluate pseudonymous user profiles.

Your interactions on our website are measured using identifiers such as cookies and app instance IDs. Interactions include all types of actions you perform on our website. If you also use other Google systems (such as a Google account), data generated via Google Analytics may be linked to third-party cookies. Google does not share Google Analytics data unless we as website operators authorize it — exceptions may apply where legally required.

The following cookies are used by Google Analytics: [cookie table as per original — _ga, _gid, _gat_gtag_UA, AMP_TOKEN, __utma, __utmt, __utmb, __utmc, __utmz, __utmv — with respective values, purposes, and expiry dates as listed in the original document]

Note: This list cannot claim to be exhaustive, as Google periodically changes its selection of cookies.

Key data collected by Google Analytics includes:

  • Heatmaps: Google creates heatmaps showing exactly which areas you click on, providing information about where you navigate on our site.
  • Session duration: Google defines session duration as the time you spend on our site without leaving. If you have been inactive for 20 minutes, the session ends automatically.
  • Bounce rate: A bounce occurs when you view only one page on our website and then leave.
  • Account creation: If you create an account or place an order on our website, Google Analytics records this data.
  • IP address: The IP address is only displayed in abbreviated form to prevent unique identification.
  • Location: The country and approximate location can be determined via the IP address — a process known as IP geolocation.
  • Technical information: Includes browser type, internet provider, and screen resolution.
  • Source of origin: Google Analytics and we are naturally also interested in which website or advertisement brought you to our site.

Additional data includes contact details, any reviews, media playback (e.g., if you play a video via our site), sharing content via social media, or adding pages to your favorites. This list is not exhaustive and serves only as a general overview of data storage by Google Analytics.

How long and where is the data stored?

Google has distributed its servers around the world. Most servers are in America, so your data is generally stored on American servers. The standard retention period for user data in Google Analytics is 26 months, after which your user data is deleted. However, we have the option to choose the retention period ourselves, with five options available: deletion after 14, 26, 38, or 50 months, or no automatic deletion. When the set period expires, data is deleted once a month. This retention period applies to data linked to cookies, user recognition, and advertising IDs. Report results are based on aggregated data and stored independently of user data.

How can I delete my data or prevent data storage?

Under European Union data protection law, you have the right to access, update, delete, or restrict your data. Using the browser add-on to disable Google Analytics JavaScript (ga.js, analytics.js, dc.js), you can prevent Google Analytics from using your data. The browser add-on can be downloaded and installed at https://tools.google.com/dlpage/gaoptout?hl=de. Please note that this add-on only disables data collection by Google Analytics.

For general cookie management (independent of Google Analytics), refer to your browser’s instructions as listed above.

Google Analytics is an active participant in the EU-U.S. Privacy Shield Framework, governing the correct and secure transfer of personal data. More information at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&tid=221132973. For more information about Google Analytics’ data processing, we recommend: http://www.google.com/analytics/terms/de.html and https://support.google.com/analytics/answer/6004245?hl=de.

Source: Created with the Privacy Policy Generator by firmenwebseiten.at in cooperation with pressefeuer.at

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